FREQUENTLY ASKED QUESTIONS (FAQ)
WHERE DO YOU GET YOUR COFFEE FROM?
Our coffee is curated and procured from the beautiful highlands of Ethiopia! With our mission to share the world of coffee we introduce the three main single origin coffee brands of 100% Arabica coffee harvested in three regions of Ethiopia. Sidama, Harrar and Yirgachaffe, check out our product descriptions for more information feel free to reach out and ask us!
HOW FRESH IS THE COFFEE?
When you order it, we roast it instantly at our state of the art in-house roaster and ship it directly! This is one of the best things about our coffee subscription – your coffee is going to consistently be fresher and taste better than anything you find on the grocery shelves!
HOW MUCH COFFEE COMES IN EACH BAG?
Each bag of coffee holds 16oz of freshly roasted, delicious coffee. Each 16oz bag will serve up to 48 cups of coffee.
ARE YOUR COFFEES GMO OR CONTAIN FLAVORING, ADDITIVES OR PRESERVATIVES?
Our coffee is 100% organically grown with 0% of GMO. We do not add any flavors to our coffee, these unique tastes come out naturally from the coffee roaster and moreover it has neither additives nor preservatives whatsoever!
IS YOUR COFFEE CERTIFIED FAIR-TRADE?
Our coffee is 100% direct trade. All of the coffee we source uses sustainable farming practices, and we pay above market prices for our coffee to ensure the farms can produce high quality coffee year over year.
DO YOU OFFER BOTH GROUND AND WHOLE BEAN OPTIONS?
Yes! You can order Whole Beans (recommended for freshness) or Ground.
WHO DO YOU USE TO SHIP THE COFFEE?
We use both the USPS and UPS.
DOES YOUR ONLINE STORE INCLUDE DECAF COFFEE?
Our online store does not include decaf offerings but we do offer decaf coffee at our Cafe store. It’s 100% Arabica and it’s fantastic!
DO YOU HAVE A GIFT CARD I CAN SEND TO THE RECIPIENT?
We do! Email us at firstname.lastname@example.org. and we’ll send you one!
CAN I PURCHASE A GIFT TODAY AND HAVE IT SENT LATER?
Yes! After you have selected your preferred gift option and have added it to your cart you will see the option to Choose First Shipment Date. Select the date to send and then proceed to checkout!
MORE QUESTIONS? STILL? LOVE IT!
See the contact us page and one of our coffee enthusiasts will be more than happy to assist!